Our independence guarantees quality

DriverCare is a service company whose independence from repairers, assessors, insurers, brokers, towing companies and legal agents ensures its quality results in the best interest of the Client. DriverCare works closely with these entities combining their services into a unique enterprise wide framework. Our network partners are selected purely on performance, service, environment considerations and the overall value they give you.

 

DriverCare commenced in 1993 and to this day is proudly Australian and privately owned.

 

Service Excellence

We promise you and your drivers outstanding service. Our service ethic has been recognised by The Australian Customer Services awards and our company story appears in the book Customer Service Excellence by Brett Whitford. Australia. 1995.

 

Motivated by the right things

An important part of high quality service is keeping your drivers safe under our joint duty of care obligations. It’s in DriverCare’s best interest to reduce your accident rate, because we are paid a small monthly management fee per vehicle managed, not through  the number or size of your accidents.

 

Mission Statement 

Fleet Support and Accident management service available anywhere in Australasia.

  • To assist you to mitigate financial and driver risks in your fleet.
  • To provide you with unbiased service with no conflict of interest for your best financial outcome.
  • To back this up with qualified partnerships, staff and software.
  • To look for the best scenario all the time for your organisation.