Information For Insurers

 

DriverCare fills the gap between the driver, their employer and the insurer, by providing a 24 hour / 7 days per week toll free hotline offering assistance to drivers in need, anytime and anywhere.

 

  • Once we receive a call, DriverCare look after the immediate need of the Driver, first and foremost, and then take the inconvenience out of the accident by:
  • Ensuring the driver's safety through our 24/7 hotline
  • Providing roadside assistance and vehicle recovery
  • Completion of a tele-claim, ensuring completeness and accuracy
  • Supply of a replacement vehicle
  • Obtaining repair estimate and digital imagery
  • Timely lodgement of the claim with the insurer
  • Managing repairs through quality assured repairers
  • Maintaining contact with the driver regarding repair and return times
  • Providing live, on-line reporting for the driver’s employer
  • Supporting your client to ensure total Risk Management Compliance

 

DriverCare therefore provides a precise service for the insurer with a complete package of consistent data allowing for an efficient claims process and timely repairs to the vehicle.

Why not incorporate DriverCare as a standard feature of your insurance policies?

For further details please contact Paul Elliott on (02) 8848 3152.