DriverCare and its related companies are subject to the Privacy Act 1988, as amended by the Privacy Amendment (Private Sector) Act 2000, with regards to the operations of services offered to users as well as The Spam Act of 2003 in the case of the website with domain url: http://www.drivercare.com.au/. We are committed to protecting clients personal information from misuse according to National Privacy Principles as found at www.privacy.gov.au/publications/npp01.html

 

DriverCare collects personal information required to conduct their role of providing service to users. In the event of this procedure it is necessary to pass on information to third parties in order to conduct business on the client’s behalf. Only information required for this service is collected and passed and under no circumstances is this information used for secondary purposes.

 

Information required to conduct our service falls into the categories of contact details- personal and employment and insurance details required to process claim, repairs and deliveries, hire car arrangements as well as Client reporting and statistics.

 

In order to conduct our service we need to pass on certain information on your behalf.

 

In the event of our lawful duty of care we may be required to disclose personal information, but only in the event of our lawful duty to do so.

 

If we are required to disclose your information in any other event we would only do so with your consent.

 

It is DriverCare’s aim to keep client data as complete and accurate as possible. We are however reliant on the accuracy and frequency of data supplied to us by users. We are continually taking measures and applying new innovations to increase accuracy in order to provide the highest quality of service.

 

DriverCare protects user’s data on their database and online by employing the best possible data and internet security innovations. 

 

Only authorised entry to our database and our premises is permitted.

 

If you wish to question any aspects which relate to DriverCare’s Privacy Policy please direct your queries at our Contact Us page.

 

Request of personal information will not be denied as determined by the Privacy Act 1988.

Under no circumstances will information be given out over the phone and or without going through DriverCare’s Service Providers Risk Management Procedures.